Support Your Site

If you have an issue with your WordPress website or suspect there might be a problem, we provide a diagnosis service that will find out for sure. Assuming we find a problem, we will offer you the opportunity to have us fix it.

A monthly support contract gives our clients with the extra assurance of security monitoring. Our automated scanners detect and deal with most malicious requests before they even get to your website. When a scan discovers a problem that can’t be fixed automatically, we are alerted and a human being will resolve the issue.

Old hardware and software are common sources of security issues, slow response times, and buggy websites. Clients who benefit from our monthly security contract get hardware upgrades and scheduled, managed updates to the operating system, the web server, the database, WordPress, plugins, and their theme.

Programming errors, insecure code, out-of-date software, broken links, missing images, and other issues tend to accumulate on websites as time passes. Our diagnosis and repair service can find these issues, alert us, and we will deal with them for you.

When a serious issue arises, sometimes you need immediate help. Our support contract clients already enjoy this level of responsiveness, but it’s also available on a one-off basis when you need an emergency-level response to a problem.

The best way to enjoy high-quality business web hosting with ongoing monthly support is to have us host your website. Our hosting isn’t for everyone. It’s explicitly designed to meet the needs of business owners who want a full-service hosting experience and rely on their website remaining online, secure, and responsive.